FAQ's

If this section doesn't help please email me at info@twistedlairs.com and I'll gladly answer any questions you have.

Can I have more general information about the houses?

The "Really Small" size house is priced at $250 plus UPS shipping, measures 12” x 12” at the base, and is perfect for the Yorki, Min-Pin, Chihuahua crowd. 

The "Small" size house is priced at $500 plus UPS shipping, measures 24” x 24” at the base, and is designed more for the Maltese, Toy Poodle, Spaniel crowd.. 

Your house includes a custom fitted dog bed and can also include any custom color scheme you can think of, ( like entirely one color, Polka-dots, or paw prints, for example) just let me know..

Why plastic?

The plastic used is strong, flexible, and light. Allowing me to create the crazy curves and angles needed to provide the unique look while remaining light enough to keep shipping to a minimum.

Can they be placed outdoors?

They can not, the plastic and paints used do not contain the UV protective agent needed to keep the house outside. The house will fade and the plastic will start to break down becoming brittle. Special request can be made for outdoor houses but there is an increase in cost..

Are the houses “kid” proof?

Absolutely not, but really.. is anything.

Can changes be made after I complete my order?

Of course, you have a few days to request major design changes, such as changing one roof for another for example. After construction begins changes can still be made to the colors selected, different options ( ordering this as a gift and realizing you misspelled the pets name, changing your favorite color, etc..) just ask.

When will i receive my awesome new house?

Unless you go crazy making changes, within two weeks. You’ll be updated with progress, pics, and tracking info as your project moves along.

I ordered two exactly the same, will they be identical?

Nope, since each one is hand made, i construct and paint each one differently. It might be slightly different colors or patterns, the shapes will be slightly different. They’re unique unless you really want them to look exactly the same, let me know.

Will my dog like it?

Most likely. Every one I've built so far has been loved by the dog, and the human that ordered it. Despite thier whimsicle appearance, these houses are little dens and more closely match a dogs natural shelter. And once your pet decides its theirs... It's thiers.

How much will shipping cost?

Using UPS Ground Service, if you order a Small size house - shipping from Providence RI to San Diego CA will cost $70. So depending on where you live it should cost between $20 - $70.